Blog How to travel with medical supplies and mobility device

Most airlines allow you to bring medical supplies and equipment on board at no extra charge. Some items may be carried in the cabin as an additional carry-on, provided they meet size and weight limits. However, medical supplies packed in larger bags labeled as non-essential may incur baggage fees. To avoid this, airlines recommend keeping essential medical supplies, such as hearing aids, in your carry-on. Always check the specific airline's Accessible Travel Services for details.

Personal Wheelchair Details

Due to federal regulations concerning dangerous goods, battery-operated personal wheelchairs require compliance checks. Airlines typically require advance notification for these requests. It's advisable to check in early to facilitate the proper storage of your equipment during the flight.

Storing Wheelchair or Mobility Device

Smaller, collapsible power chairs can be brought onboard as long as they meet size and weight limits. Check with your airline for specific options. You may need a temporary wheelchair to get from the check-in point to the boarding area. Remember to remove detachable items from your power chair, such as chargers and joysticks, to prevent loss or damage.

You also have the option to check your wheelchair at the gate, allowing it to be returned to you at your destination or connecting airport. Keep in mind that layover times may not allow for this service if disassembly is required. For time-sensitive travel, consider utilizing the airline’s wheelchair service. Document the condition of your wheelchair before loading, as this evidence can expedite claims for lost or damaged items.

Battery-Powered Wheelchairs

Transporting battery-powered wheelchairs may require specific instructions regarding battery storage to prevent accidental discharge. Check with your airline to learn about their policies on transporting a battery-powered wheelchair or scooter without disconnecting the battery, and inquire about storage options for a disconnected battery. Keep handy the product model, serial number, and user manual, as this information may be needed before and after your travel.